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In this document
  1. 1. Who we are
  2. 2. What data we process
  3. 3. What we use the data for and on what basis
  4. 4. Automated assistant and artificial intelligence
  5. 5. Who we share the data with
  6. 6. Transfers outside the European Economic Area
  7. 7. How long we keep the data
  8. 8. Your rights
  9. 9. Security
  10. 10. Cookies
  11. 11. Minors
  12. 12. Changes to this policy

Privacy Policy

This policy explains what personal data we process when you use Trading Algo's website, WhatsApp and platform, what we use it for and what rights you have. We have written it in plain language, with no small print.

1. Who we are

Trading Algo is a brand of Fintech Media Advertising SA, with its registered office at Calea Floreasca 169A, corp A, etaj 4, Bucureşti, România (Tax ID 42738586). The company is the controller of your data.

For any question about your data, contact us:

2. What data we process

When you leave your number on the website: your WhatsApp number and the country of its dialling code, your language, the page and the link you came through (for example, a partner's link), your IP address, your device and browser type, the date and time, and proof that you asked us to contact you (the button you clicked).

In WhatsApp conversations: your profile name, the messages, audio messages, images and documents you send us, and a summary of the conversation so that we can continue it without asking you the same questions again.

On the platform: your name, email address, password (stored in encrypted form that no one can read), language, broker and your client number at the broker. To connect your MetaTrader account to our servers, also the account number, the server and the trading password, which is stored in encrypted form and is used only for that connection. We also process the account's trading data (balance, equity, trades, lots and results) and an activity log (logins, changes, IP address and device).

From the partner broker: when you open an account with a broker through our link, the broker shares with us, through its partner programme, your client number, country, registration date, deposits, withdrawals, traded volume and the commission it pays us. This data may include your name.

In the Invite and Earn programme: who invited you, who you invited and, when you request payment of a reward, the details needed to make that payment (for example, your IBAN).

For emails: your email address and whether you have agreed to receive our promotional emails.

We do not ask for or accept card details, identity documents or verification codes on WhatsApp. If you send them by mistake, we delete them.

3. What we use the data for and on what basis

What for Legal basis
Answering your request and supporting you on WhatsApp until you get started Pre-contractual steps, at your request
Creating and managing your account on the platform and connecting your MetaTrader account to our automated trading servers Performance of the contract
Confirming the opening of your account and your deposits at the broker, unlocking settings based on the balance and paying Invite and Earn rewards Performance of the contract
Sending account notices (access, password, low margin, account connection) Performance of the contract
Sending promotional emails (news and offers) Consent, which you can withdraw in any email
Security, prevention of fraud and abuse, and activity logging Legitimate interest
Internal statistics and attribution of clients to our partners Legitimate interest
Complying with legal obligations, such as tax obligations or requests from authorities Legal obligation

4. Automated assistant and artificial intelligence

On WhatsApp, messages are first answered by an automated assistant using artificial intelligence, overseen by our team. If you ask, the assistant always tells you that it is automated, and you can ask to speak to a person from our team at any time.

To reply, the content of the conversation (including the audio messages and images you send) is processed by artificial intelligence providers (Anthropic and Google), which act on our behalf and under contracts that prevent them from using your data to train their models.

Some decisions are automated: for example, creating your access to the platform when your deposits reach the minimum, or unlocking a PRO setting when your balance reaches the corresponding amount. These decisions have no negative effects on you, and you can always ask for a person to review them.

5. Who we share the data with

We only share the data that is necessary, with those who help us provide the service:

  • Meta (WhatsApp Business): exchanging messages on WhatsApp.
  • Anthropic and Google: the automated assistant (section 4).
  • Resend: sending the emails.
  • Cloudflare: security and delivery of the website.
  • Hosting providers: the website servers and the trading servers where your MetaTrader account is connected.
  • Partner brokers: the broker where you open your account is responsible for the data you give it. On our side, we only receive from it the partner programme information (section 2).
  • Authorities: when the law requires it.

We never sell your data.

6. Transfers outside the European Economic Area

Some of these providers are based in the United States or process data from there. In those cases, the transfer is protected by the EU-US Data Privacy Framework or by the standard contractual clauses approved by the European Commission.

7. How long we keep the data

We keep the data for as long as it is needed for the purposes above: while you have an account or an active conversation with us and, after that, for as long as necessary to comply with legal obligations (tax obligations can last up to 10 years) and to defend ourselves in any disputes. When the data is no longer needed, we delete it or make it anonymous.

You can ask us to delete your data at any time (section 8).

8. Your rights

You have the right to:

  • access your data and receive a copy;
  • correct inaccurate or incomplete data;
  • ask us to delete your data;
  • restrict processing or object to it, including for promotional emails;
  • receive the data you gave us in a format you can take to another service;
  • withdraw your consent at any time, without affecting what was done before;
  • not be subject to decisions made solely by automated means that have significant effects on you.

To exercise these rights, contact us using the details in section 1. We reply within one month.

If you think we have not handled your data properly, you can lodge a complaint with the data protection authority of Romania (ANSPDCP, www.dataprotection.ro) or the data protection authority of your country.

9. Security

We use encrypted connections (HTTPS), store passwords in encrypted form, limit access to the data to the team members who need it and make regular backups.

10. Cookies

We only use the cookies needed for the website to work:

  • session and security: keep you logged in and protect the forms;
  • language: remember the language you chose;
  • referral (60 days): links your request and your registration to the link you came through, so that we can recognise you when you come back and attribute the client to the right partner.

We do not use advertising or third-party statistics cookies. In the client area, your session is stored in the browser itself and ends when you log out.

11. Minors

Our services are intended only for people aged 18 or over. We do not knowingly process data of minors.

12. Changes to this policy

We may update this policy. The date of the last update is at the bottom of the page and, if the change is important, we will let you know in advance.

Last updated: September 28, 2026.

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